Privacy Policy

Last updated: 24 August 2026

Paint & Play with Ella May respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information may be collected when you use this website, make a workshop booking, purchase a post-workshop 1:1 creativity session or contact Paint & Play with Ella May.

Information we may collect

Depending on how you use the website, we may collect information such as:

  • Your name

  • Email address

  • Contact details

  • Workshop booking, 1:1 session and order information

  • Information you provide through the contact form

  • Any accessibility or other information you choose to provide in relation to a workshop

  • Website usage information collected through cookies or analytics tools

Payment information is processed securely through the payment services connected to this website. Paint & Play with Ella May does not directly store your full payment card details.

How we use your information

Your information may be used to:

  • Process and manage workshop bookings and 1:1 creativity sessions

  • Contact you about your booking or session

  • Respond to questions or enquiries

  • Provide information about changes to a workshop or session

  • Manage payments, refunds or cancellations

  • Improve the website and workshop experience

  • Send marketing communications where you have chosen to receive them

  • Meet legal, accounting or administrative requirements

We only collect information that is reasonably necessary for these purposes.

Website services and third parties

This website is hosted through Squarespace and may use third-party services to provide website hosting, payments, analytics, email communications and other functionality.

These service providers may collect or process information as necessary to provide their services and may operate outside Australia.

Their handling of information is also subject to their own privacy policies and terms.

Cookies and analytics

This website may use cookies and similar technologies to help the website function, understand how visitors use the site and improve the browsing experience.

You can usually control or disable cookies through your browser settings, although some website features may not function correctly as a result.

Marketing communications

If you choose to subscribe to emails or other marketing communications from Paint & Play with Ella May, your contact details may be used to send you news about workshops and related updates.

You can unsubscribe from marketing emails at any time using the unsubscribe link provided in the email.

Sharing your information

Your personal information will not be sold or rented.

Information may be shared with service providers where reasonably necessary to operate the website, process payments, manage bookings or provide services.

Information may also be disclosed where required or authorised by law.

Keeping your information secure

Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Accessing or correcting your information

If you would like to access, update or correct personal information held about you, please contact Ella through the Contact page.

Privacy questions or concerns

If you have a question or concern about how your personal information has been handled, please contact Ella through the Contact page so the matter can be looked into.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services or privacy practices.

The current version will be published on this website with the date it was last updated.

Contact

For questions about this Privacy Policy or the handling of your personal information, please contact Ella through the Contact page.